If you have any questions regarding our products, orders, website information, or company policies, please do not hesitate to contact us. Our dedicated customer support team reviews all enquiries during normal business operations and aims to respond within 24 business hours.
If we are temporarily unavailable at the time of your enquiry, please leave a detailed message via email, and we will review and address your request as a matter of priority.
Corporate & Contact Information
- Brand Name: Napnestpouch
- Operating Company: BED STUDIO LIMITED
- Company Number: 9432803
- NZBN: 9429053704931
- Official Website: www.napnestpouch.com
- Customer Support Email: pillow@napnestpouch.com
- Customer Support Telephone: +64 277224551
Business & Fulfillment Addresses
- Registered Business Address:36 Erne Crescent, East Tamaki, Auckland, 2016, New Zealand
- Warehouse & Fulfillment Address:36 Erne Crescent, East Tamaki, Auckland, 2016, New Zealand
Customer Support Hours
- Operational Days: Monday to Friday (Standard Business Hours)
- Weekend & Holiday Notices: Messages submitted outside normal business hours, on weekends, or on public holidays will be thoroughly reviewed and processed on the next available business day.
Note for Efficient Assistance: To help us serve you better, please include all relevant details related to your enquiry (such as your order number, product name, or specific policy question) when contacting our team.
Written Correspondence
For all official written enquiries—including product specifications, order-related tracking matters, account adjustments, or corporate policy requests—please direct your communication to our primary channel:
- Email: pillow@napnestpouch.com
BED STUDIO LIMITED operates in strict accordance with standard corporate compliance; all written communications are safely retained and periodically reviewed in alignment with applicable international business record-keeping and data privacy requirements.
We sincerely appreciate your business and look forward to assisting you.