1. Introduction
    This Payment Security Policy explains how financial transactions and payments are securely handled on www.napnestpouch.com. It outlines the rigorous measures we apply to protect your payment-related information. This Policy should be read in conjunction with our Privacy Policy and Cookie Policy.
  2. Corporate & Business Information
    The Napnestpouch website and brand are directly operated by BED STUDIO LIMITED, a legally registered company incorporated under the laws of New Zealand.

Operating Company: BED STUDIO LIMITED

Company Number: 9432803

NZBN: 9429053704931

Registered Address: 36 Erne Crescent, East Tamaki, Auckland, 2016, New Zealand

Primary Email: pillow@napnestpouch.com

Corporate Telephone: +64 277224551

Official Website: www.napnestpouch.com

Transparency Notice (Billing Descriptor):

For maximum transaction transparency and to help you easily identify your purchases, the billing descriptor that will appear on your bank or credit card statement is: BED STUDIO LIMITED

  1. Accepted Payment Methods
    To ensure a flexible and protected checkout experience for our global customers in the United States and Europe, we accept the following verified payment methods:

Visa

Mastercard

American Express

Apple Pay

Google Pay

Supported secure electronic wallets available dynamically at checkout.

Please note that available payment options may seamlessly adapt depending on your geographic location, device configuration, and individual payment provider availability.

  1. Secure Payment Processing
    All payments submitted through our platform are securely processed by Stripe, a leading global payment gateway.

No Account Required: Customers are not required to create or log into a Stripe account to complete a purchase on our website.

Direct Encryption: When a transaction is initiated, your sensitive payment credentials flow directly through Stripe’s secure, encrypted payment infrastructure. BED STUDIO LIMITED never intercepts or stores your complete payment card details.

Risk Compliance: Stripe conducts ongoing real-time automated risk assessments and monitors transaction activity to fulfill standard operational, regulatory, and financial compliance obligations.

  1. Data Protection and Privacy
    BED STUDIO LIMITED is fully committed to handling your personal and financial information in strict accordance with statutory privacy regulations governing New Zealand, the United States, and the European Economic Area (including GDPR).

All details relating to customer orders, processed payments, and secure website interactions are utilized exclusively for legitimate operational purposes—such as order administration, proactive customer support, record-keeping, and legal compliance—as detailed in our comprehensive Privacy Policy.

  1. Cookie Preferences
    Our website utilizes cookies to maintain checkout stability and transaction integrity. Where required by applicable cross-border laws, non-essential tracking elements are restricted unless a visitor grants explicit consent by selecting the “Accept” option on our interactive Cookie Banner. For complete details, please consult our Cookie Policy.
  2. Payment Verification and Review
    To protect our customers against identity theft and unauthorized card usage, certain transactions may be subject to standard verification or internal review procedures. Where reasonably necessary for transaction assessment or anti-fraud compliance, we reserve the right to request additional information to verify transaction authenticity or account ownership before dispatching inventory.
  3. Record Retention
    Payment records and transaction logs are securely retained only for the legally mandated durations required by accounting, taxation, corporate record-keeping, and financial regulatory authorities. All archived data is managed safely under our data erasure and preservation standards outlined in our Privacy Policy.
  4. Policy Updates
    We reserve the right to update this Payment Security Policy periodically to reflect shifts in operational infrastructure, legal frameworks, or international payment industry security standards. The updated version will be posted directly to this page with a revised effective date.
  5. Contact Us
    If you have any questions, security concerns, or inquiries regarding your payment transaction or this Policy, please reach out to our financial compliance desk:

BED STUDIO LIMITED

36 Erne Crescent, East Tamaki, Auckland, 2016, New Zealand

Email: pillow@napnestpouch.com

Telephone: +64 277224551

Website: www.napnestpouch.com

Our dedicated customer support team proactively reviews all billing and payment inquiries during regular business operations and guarantees a comprehensive response within 24 hours.